Frequently asked questions

POSWAY is a retail, hospitality, and business technology solutions provider offering point of sale (POS) terminals, receipt printers, self-order kiosks, and peripherals. POSWAY supports businesses in India with international experience across Europe, the Middle East, Asia, and Africa.

POSWAY serves three key industries: Hospitality & Food Service (restaurants, cafés, hotels, quick-service outlets), Retail & Supermarkets (specialty stores, convenience stores, supermarkets, department stores), and Warehouse & Supply Chain (inventory, logistics, and distribution operations).

Yes. India is an important, actively supported market for POSWAY, with local sales and technical support alongside a growing network of resellers, dealers, and system integrators across the country.

Yes. While India is a core focus market, POSWAY has customer and partner experience across Europe, the Middle East, Asia, and Africa, supported by an international network of resellers and system integrators.

POSWAY offers four POS terminal lines: the A Series (Intel Core i3/i5/i7 all-in-one terminals for busy counters), the R Series (Windows or Android configurations with a 15.6″ display), the S Series (a compact design for restaurants and cafés), and the K Series (a mountable all-in-one system for POS, Kitchen Display, or Kiosk use).

Yes. POSWAY offers the CPQ6 touch-controlled thermal printer, the CPQ-3 thermal receipt printer, and the HLP106B compact thermal receipt printer, all built for daily commercial use in retail and hospitality environments.

Yes. POSWAY's self-order kiosk range includes models with front-facing cameras, integrated card readers, and barcode scanners for fast, secure self-service in quick-service restaurants and retail environments.

Yes. POSWAY's peripheral range includes the 330A, 405A, and 170A cash drawers, which connect via RJ11 and don't require a driver — see each product page for setup details.

The A Series is an all-in-one POS terminal available with Intel Core i3, i5, or i7 processors across multiple generations, built for hypermarkets and busy retail counters. The R Series is a 15.6″ terminal available in both Windows and Android configurations across the R3s, R5s, and R7s models, making it a flexible choice for businesses that want to choose their operating system.

A Kitchen Display System (KDS) replaces paper order tickets with a digital screen that shows incoming orders to kitchen staff in real time. The POSWAY K Series is a mountable all-in-one system that can be configured to run as a POS terminal, a Kitchen Display System, or an interactive kiosk.

Yes. The K Series is designed for wall or pole mounting with an articulating arm, in addition to standard desktop stand configurations, making it suitable for kitchen pass-throughs and space-constrained counters.

Windows drivers, OPOS SDKs, and utility tools for every POSWAY terminal and printer are available on the Downloads page, organized by product model.

Select terminals, such as the R Series, are available in both Windows and Android configurations, so businesses can choose the operating system that best fits their existing software and workflow.

Yes. Downloadable datasheets covering processor options, memory, storage, display, and power specifications are available on each product page and on the Downloads page.

Yes. POSWAY supports customers and partners throughout the technology lifecycle, including installation guidance, troubleshooting, driver updates, and ongoing technical assistance.

Yes. POSWAY supports customers through installation, configuration, integration, troubleshooting, and ongoing maintenance as part of its commitment to the full technology lifecycle.

Warranty terms vary by product and region. Contact the POSWAY sales team with your specific model and location for exact warranty coverage and service options.

You can request a quote by submitting the enquiry form on the Contact page or emailing [email protected] directly with details about your business, the products you're interested in, and the quantities required.

Pricing depends on the model, processor configuration, memory, storage, and order quantity. Submit an enquiry through the Contact page or email [email protected] with your requirements to receive a tailored quote.

POSWAY's approach is to understand the business first and then recommend the right technology. Contact the sales team with details about your industry, counter setup, and operational requirements, and they will recommend a terminal, printer, or kiosk configuration that fits.

POSWAY works with resellers, dealers, distributors, and system integrators as part of a channel-focused partner network. To start a conversation about partnership, contact the sales team through the Contact page.

Yes. POSWAY's solutions are designed to scale, from a single point-of-sale terminal to technology deployments across multiple stores, restaurants, warehouses, or distribution locations, with support for standardizing hardware and software across sites.